What Our Customers Are Saying
I found RV Mobile through their Facebook page and ordered a new vent cap and switch for the power stabilizers. The prices were competitive with the big online guys, shipping was super fast, they both showed up the next day. I haven’t had a chance to use the service side of the business yet, but very satisfied with the parts.
Arrived in Edmonton late Friday afternoon with no power to the coach after plugging in at our campground. I called three mobile RV places, and Phillip Jordan from RV Mobile was the only one who called back. He talked through several options with me over the phone, and asked if he could call me back after researching our coach. He called back within ten minutes and said our problem sounded like a failed transfer switch. It was Labor Day weekend, and we had to leave for Calgary on Saturday morning. Phillip said he would make some calls first thing In morning to see if he could find a place in Calgary that might have the part and be able to help us. He sent a text Saturday morning asking when we would get to Calgary, then called back with the name and number of a place he would recommend, after talking with their service manager. They got us in first thing Tuesday morning (after the September long weekend), and we are good to go. Phillip sent a text on Tuesday to follow up and see if we had been taken care of. He went out of his way to help us, even when he knew he would not be doing the work due to our schedule. Amazing service and follow up…the best we have experienced in over eight years of RV travel.
If you are looking for great service that goes above and beyond your expectations then you should be contacting Phil at RV Mobile. When I originally contacted Phil with a question he answered it promptly and then followed up later on to make sure I was taken care of. In this day and age it’s hard to find a business owner that truly cares if they helped you out or not so I was very impressed when Phil made sure I was taken care of and that I had the materials I needed to be able to make a decision on what to do with a prospective motor home purchase.
All I can say is that I will be keeping Phil’s contact information for future help on my motorhome.
Best place in Edmonton for RV parts!!!
Fast turn around on orders! Great customer service and awesome prices! Everything I have purchased through them is always considerably much cheaper then retail locations in Edmonton. A great place for quality parts and the price won’t disappoint!!
From Texas and was traveling through Edmonton when my water heater quit working. Great service at a fair price. Even followed up with me the next day. Would recommend to everyone.
I called RV Mobile for a roof skylight and the supporting parts/ sealant for it (Dealer could not find the right part). Their service and knowledge of RVs and parts are FAR superior than any local dealers in the area. We got our parts quickly and at a fantastic price. I will not be going to the dealers for any repairs on our 5th Wheel trailer anymore. RV Mobile has won our business!! Very solid company and highly recommend them.
Not going to be able to say enough about the service i just received from Phillip at RV Mobile. It was a big job that needed tending to, and on the weekend yet and he was able to get it done better than even factory. I highly recommend you give this young man a call.